Business lessons from Jack Welch

Business Guide : Successful Manager / Business lessons from Jack Welch

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Showcase: General Electric (GE)

As far as Jack Welch, the legendary former CEO of GE, is concerned, middle managers have to be team members and coaches. "They have to facilitate more than control. They should be able to excite and praise people and know when to celebrate. Managers should be energizers, not enervators." In the company's 1993 Annual Report, Welch noted, "To be blunt, the two quickest ways to part company with GE are, one, to commit an integrity violation, or, two, to be controlling, turf-defending oppressive manager who can't change and who saps and squeezes people rather than excites and draws out their energy and creativity."

Team building & teamwork: General Electric (GE)

At General Electric (GE), Jack Welch required all managers should learn to become team players and coaches. He also took steps against those managers who wouldn't learn to become team players by cutting the bottom 10% every year. "One of the surest ways to raise the level of a team is to cut from the bottom and add to the top," advised Welch.

Managerial leadership: lessons from Jack Welch

While boosting productivity and getting results were of paramount importance to Jack Welch, the legendary former CEO of General Electric, how someone got a team to perform mattered more. He looked for managers who he felt had the four E's of leadership:

• Energy. Leaders with tremendous personal energy.
• Energize. Those who energize teams, and don't intimidate them.
• Edge. Someone with a competitive edge and a will to win.
• Execution. Those leaders who have a track record of getting results.