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Managing innovation versus managing operationsInnovation is a learning process, the product of which is new applied knowledge. Operations is an established process driven by existing knowledge. Operations generate today's value, while innovation creates tomorrow's opportunities. The primary difference between operations and innovation is uncertainty. It eludes planning, prediction and containment. Managing innovation is quite different from managing operations. Managing uncertainty inherent in innovation requires specific tools and thinking. Innovation is a learning process, the product of which is new applied knowledge. Operations is an established process driven by existing knowledge. Operations generate today's value, while innovation creates tomorrow's opportunities. The most important differentiation between operations and innovation is uncertainty. Permanent link: Managing innovation versus managing operations |